Tracy Nguyen

tracy

Designing a "Save" feature for CNN

Designed the first-of-its-kind feature that allows users to save videos and audio clips into their CNN account library.

Role:

Product Design Intern

Industry:

News Media, Entertainment (B2C)

Duration:

12 weeks (Jun - Aug 2024)

Overview

Due to privacy reasons, I am unable to publicly share the work that I completed at CNN. However, I'll share an overview of my project and some takeaways. I'm able to share more details about the designs and my process in interviews. For now, you'll just have to trust that I got to work on some awesome stuff during my time at CNN!

I was a Product Design Intern on the Audio/Video team. In efforts to modernize CNN's digital experience, I designed their first "Save" feature for video/audio content, which allows users to save videos and audio clips/podcasts to their CNN account library. I took ownership of the entire design process of this feature, from research to preparing for future implementation.

I'm excited to be returning to CNN as a Product Design Intern in the fall of 2024! I'll be working on their desktop website, which sees millions of unique monthly site visits. ✨

Reflection

During my time at CNN, I…

💻

Designed for multiple interfaces: mobile, desktop, and TV

I had the unique opportunity to design this feature across multiple platforms, including CNN's mobile app, mobile site, desktop site, and TV app available on smart TVs.

🔨

Navigated complex design constraints

Designing for a large organization like CNN means working within design and business constraints. I managed to navigate these challenges and designed something that was both innovative and feasible.

📝

Worked with existing design systems

I gained valuable experience navigating and working with extensive documentation at a large organization like CNN, which involved understanding how to maintain consistency across multiple ongoing projects.

👩‍💻

Designed and facilitated a user study

To validate the need for the feature and the initial designs, I conducted an unmoderated usability test using UserZoom and analyzed data from 12 users to assess the business impact and confirm the effectiveness of my designs.

💼

Collaborated with product designers of all levels

I had the pleasure of collaborating with product designers at all levels, from junior to senior, staff, and management.

Overview

Due to privacy reasons, I am unable to publicly share the work that I completed at CNN. However, I'll share an overview of my project and some takeaways. I'm able to share more details about the designs and my process in an interview call. For now, you'll just have to trust that I got to work on some awesome stuff during my time at CNN!

I was a Product Design Intern on the Audio/Video team, where I designed a first-of-its-kind "Save" feature, which allows users to save videos and audio clips/podcasts to their CNN account library. I was able to take ownership of the entire design process of this feature, from research to preparing a document for developer hand-off.

I'm excited to be returning to CNN as a Product Design Intern in the fall of 2024! I'll be working on their desktop website, which sees millions of unique monthly site visits. ✨

Reflection

During my time at CNN, I…

💻

Designed for multiple interfaces: mobile, desktop, and TV

I had the unique opportunity to design this feature across multiple platforms, including CNN's mobile app, mobile site, desktop site, and TV app available on smart TVs.

🔨

Navigated complex design constraints

Designing for a large organization like CNN means working within design and business constraints. I managed to navigate these challenges and designed something that was both innovative and feasible.

📝

Worked with existing design systems

👩‍💻

Designed and facilitated an unmoderated usability test

To validate the need for the feature and the initial designs, I conducted a study using UserZoom and analyzed data from 12 users to assess the business impact and confirm the effectiveness of my designs.

💼

Collaborated with product designers of all levels

I had the pleasure of collaborating with product designers at all levels, from junior to senior, staff, and management.